From being lost to becoming a life coach

“True fulfillment for me was being with the love of my life – finding that person to experience life with. I was at that age where I was thinking to myself ‘Maybe having children is something that I would love to do in this lifetime of being a woman.’ It was something that I haven’t really focused on and I started to wonder whether it was going to happen for me. So, I went from having that sort of empty individual existence to now having a beautiful family, a wonderful husband, a daughter and two dogs.”

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Starting A Revolution, One Tea Leaf At A Time

“I was working at the Senate in 2013 and the traffic in Manila went from bad to worse. I was spending two to three hours driving to work everyday, and that’s on a good day.   I was stressed out and almost psychosomatic. But in December that year, I bought a pack of loose leaf tea.  Unlike brewing tea bags, you have to measure one teaspoon for each cup, you have to be mindful of the water temperature, as well as the steeping duration.   As I was making it, I discovered what I now recognize as a Zen moment. I found a quiet space inside me and all the stress disappeared. Long story short, I started looking forward to that ritual every day. That moment actually led me to become a tea business owner and a student of Zen practice.”

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This is what a medical student can teach salespeople

Doctors are very effective when prescribing drugs because they see what the patient needs without snatching control. They ask, ‘Do you want to do this or not?’ They give their patients the option to choose. So, when I am selling my products, I take the pressure out of it, and make it personal. If I notice that my products will really benefit them, then I strike up a conversation about my business. Otherwise I don’t bring up the topic at all. In the end, I don’t think of it as selling. I just think of it as helping people.

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When money is not the most important thing in business

“I’ve thought about converting my business into a franchise, but I feel that if I franchise it, I will lose so much of what dog-walking is; it becomes less about the dogs, and more about making a lot of money. Dog-walking is a great lifestyle. You can easily get by and there is money to be made, but you have to draw the line between trying to become a millionaire and doing what is best for the dogs; between getting rich and doing what is ethical. I think having an ethically responsible business is more important than making money. Ultimately, I walk dogs as a business, not to make tons of money, but to give dogs the opportunity to exercise and socialize with other dogs and to interact with people who truly care for them.”

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School Teacher Creates Toy Line To Help Fund Mother’s Cancer Treatment

 “My proudest moment is the time we were featured on TV. And when we watched the show, with my mom and dad beside us, my mom was just staring at the TV. I think she was thinking, ‘Are these my daughters? Are they really there, talking about our story?’ My parents really felt like we were doing something good.”

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How to drive a business by creating a people-centred workplace

“Back when I started the business, it was pretty tough. I was really just getting by and at the time I had a young boy to support. Actually, quite honestly I could have made more money more easily by working for someone else, but this didn’t matter because I was doing what I love. I love books, and I love the sort of interaction that I have with people here. I used to work really long hours. When you own a business, you really are at risk of it becoming your whole life. So I began to pull back and develop more systems for training staff. That was when I came to understand that well trained staff are a powerful asset.”

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Millenial brings easy 3D printing to the Philippines

“We see all this loss of opportunity, because people tell me ‘I don’t know how to do 3D design. I’m not an architect, I’m not an engineer. Where do we go from here?’ And if the average person can’t do it, how can we say we’re empowering the average Filipino?”

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Surviving in a dying industry with powerful customer service

“My parents trained me to be kind to customers. There are many kinds of customers. Some are very rude, but you have to stay cool. When I do business, I do business honestly, and give prices that are fair. If I buy something wholesale at $5 and sell it at $10, but the customer is willing to buy it at a discount, then negotiate a discount. You have to give them a bargain and always be flexible with your prices. As much as possible, if people come in, I don’t want them to leave empty-handed. As much as possible, I want to sell them something.”

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