Starting A Revolution, One Tea Leaf At A Time

“I was working at the Senate in 2013 and the traffic in Manila went from bad to worse. I was spending two to three hours driving to work everyday, and that’s on a good day.   I was stressed out and almost psychosomatic. But in December that year, I bought a pack of loose leaf tea.  Unlike brewing tea bags, you have to measure one teaspoon for each cup, you have to be mindful of the water temperature, as well as the steeping duration.   As I was making it, I discovered what I now recognize as a Zen moment. I found a quiet space inside me and all the stress disappeared. Long story short, I started looking forward to that ritual every day. That moment actually led me to become a tea business owner and a student of Zen practice.”

Read More

This is what a medical student can teach salespeople

Doctors are very effective when prescribing drugs because they see what the patient needs without snatching control. They ask, ‘Do you want to do this or not?’ They give their patients the option to choose. So, when I am selling my products, I take the pressure out of it, and make it personal. If I notice that my products will really benefit them, then I strike up a conversation about my business. Otherwise I don’t bring up the topic at all. In the end, I don’t think of it as selling. I just think of it as helping people.

Read More

How to drive a business by creating a people-centred workplace

“Back when I started the business, it was pretty tough. I was really just getting by and at the time I had a young boy to support. Actually, quite honestly I could have made more money more easily by working for someone else, but this didn’t matter because I was doing what I love. I love books, and I love the sort of interaction that I have with people here. I used to work really long hours. When you own a business, you really are at risk of it becoming your whole life. So I began to pull back and develop more systems for training staff. That was when I came to understand that well trained staff are a powerful asset.”

Read More

The high cost of success: the story of Pizza Planet Glebe’s owner

“Every day back when I was in year 5 or 6, my dad would take us to the shop to open up before going to school around 6:00 in the morning. School was like a holiday for me, because I had to work as a kid. I loved school! After school my dad would pick us up and take us back to the shop to work until closing. I’ve been doing that for 14 years and it pretty much became my way of life, my second nature. Today, I have three boys and I would want to have something lined up for them which they could take over.”

Read More

High school friends become business partners to reinvent bagnet in Manila

“We had to build it from the ground up. We used things from our own houses for the first six months to pay off the construction. Even our rice cooker was a regular one, not the big one that other stalls used… It was a big jump. We didn’t realize how big it was. When we were signing the contract, we were just laughing, like… oh, this is real!”

Read More

Burghyss Avenue

“We had to make a lot of deals first,” explains Zelenna. “If we fight as couples, it shouldn’t affect the business. And if we don’t agree on something about the business, our relationship shouldn’t be affected.”

Read More